CIOPulse provides you with three dashboards for exploring your relationship survey responses and Net Promoter Scores.
How to access the relationship survey dashboards
To access a dashboard, use this URL:
https://app.cio-pulse.com/dashboard?cpc={your Client Portal Code}Use these parameters, prefixing each parameter name with a &:
-
dashidMandatory. Specify the dashboard code of the dashboard you wish to view. Refer the table below. -
rssidOptional. Specify the Series Code of a Survey Series to just show data for the Surveys in that Series in the dashboard. -
rsidOptional. Specify the Survey Code of a Survey to just show data for that Survey in the dashboard. This parameter is not allowed in the Relationship Survey Series dashboard (dashid=RSSER). -
gridOptional. Wheny, displays grid lines between charts and tables shown on the dashboard. Whenn, no gridlines are shown. Defaults toy.
If you don't specify the rsid parameter in a dashboard URL, the dashboard will initially display data for the Relationship Survey with the most recent response. To view the data for any other Survey, use the Survey filter.
See this article to learn how to securely share survey dashboards for a single Survey or Survey Series.
The available relationship survey dashboards
The three dashboards are listed in the table below.
To view a particular dashboard, use the dashid parameter with the Dashboard Code shown.
| Dashboard Code | Description |
|---|---|
RSRES |
Relationship Survey Responses. View, search, sort and filter all relationship survey responses |
RSNPSA |
Relationship Survey Net Promoter Analysis by Customer Segments and Overall. |
RSSER |
Relationship Survey Series Analysis. Track Net Promoter Scores for all surveys in a Series. |
The dashboards available for other 'listening posts' are described here:
Interacting with the dashboard
This article explains how to navigate and interact with the dashboard.