2. Transactional Surveys - Accessing Information
13 Articles
- 2.1 Net Promoter Score (NPS) gauge
- 2.2 Service recovery alerts & service recovery
- 2.3 Weekly Promoters report
- 2.4 Live customer feedback slider
- 2.5 Survey responses report
- 2.6 Support Group league table
- 2.7 Customer Segment league table
- 2.8 Customer satisfaction report
- 2.9 Dashboards for transactional surveys
- 2.10 Using the 'combine' parameter
- 2.11 Transactional information cheat sheet
- 2.12 How to display information for a specific time period
- 2.13 Reports - Who gets sent what, when?